This company is amazing. It’s owner operated and I love the small business feel. We bought a grill off of offer up that turned out to be a total dud and we were really down thinking that we were out a lot of money. My husband had the idea to look up grill repair companies. I tried 4 other companies, before finding Ted. The moment he answered the call it was a different experience. Inquisitive, polite, courteous and responsive, we made an appointment for him to come and review the grill, his follow up skills are awesome. He was prompt and respectful of my home. My dogs liked him too. He gave me a very reasonable quote and from there we were off. He took the grill away and a short time later, the product he returned to us looked brand new out of the box. It works perfectly…. And looks amazing. Not only did we still save money, but my husband can grill again!!! We love grilled food in my house. Even after he dropped the grill back off, he gave us a run through helping us understand just what our grill was capable of, explained his warrantee on the work and parts…. And even gave us a follow up call to make sure we were happy and things were going well. That kind of effort and customer experience is exactly why we will not only always go to Ted, but are spreading his name everywhere. I love a small business that really knows how to take care of their customers. I highly recommend this company.

Ted was amazing. He’s professional, he’s detailed, and he takes a lot of pride in his work. You can tell this is his passion. Not only did he take our mess of a BBQ and make it look new, he communicated its progress along the way. When he gives you a quote he stands behind it no matter what, that is customer care. We could not be happier with our experience and his service. Highly recommended! OUTSTANDING OUTSTANDING OUTSTANDING.